Elemental Studio Inc. is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services.
Information We Collect
We collect information that you voluntarily provide to us and certain information that is automatically collected when you interact with our website or services. The types of information we collect depend on the nature of your inquiry, project, or engagement with Elemental Studio Inc.
Personal Identification Information
Name, email address, phone number, mailing address, and other identifiers you voluntarily provide when contacting us, submitting a project inquiry, or entering into a service agreement.
Project & Business Information
Details about your architectural or design project, including scope, budget, site information, design preferences, and any documents or files you share with us in connection with our services.
Communications Data
Records of correspondence, including emails, messages, and meeting notes exchanged between you and Elemental Studio Inc. in the course of our engagement.
Usage & Technical Data
When you visit our website, we may automatically collect your IP address, browser type, operating system, referring URLs, pages visited, and time spent on pages, via cookies and similar technologies.
Payment Information
Billing details necessary to process invoices and payments. We do not store full payment card numbers; payment processing is handled by secure third-party processors.
Cookies & Tracking Data
Information collected through cookies, web beacons, and similar tracking technologies as described in the Cookies section below.
How We Use Your Information
Elemental Studio Inc. uses the personal information we collect only as permitted by applicable law and only to the extent reasonably necessary to operate our business, provide our services, and fulfill our legal and contractual obligations.
Primary Uses
- Service Delivery — To provide, manage, and fulfill architectural and design services pursuant to our agreements with you.
- Client Communication — To respond to inquiries, send project updates, schedule consultations, and maintain ongoing correspondence.
- Invoicing & Payments — To generate invoices, process payments, and maintain accurate financial records.
- Legal Compliance — To comply with applicable federal, state, and local laws, regulations, and legal obligations, including those of the State of Delaware.
Operational Uses
- Business Operations — To improve our internal processes, analyze service performance, and enhance the quality of our offerings.
- Marketing (with consent) — To send newsletters, project showcases, or promotional materials only where you have opted in. You may opt out at any time.
- Security & Fraud Prevention — To detect, investigate, and prevent fraudulent transactions and other illegal activities.
Data Security & Retention
Elemental Studio Inc., a Delaware C-Corp, implements reasonable administrative, technical, and physical safeguards designed to protect personal information in accordance with applicable U.S. law.
Technical Safeguards
We implement industry-standard security measures including encryption in transit (TLS) and at rest, secure access controls, and regular security assessments to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Policy, comply with legal obligations (including applicable statutes of limitations), resolve disputes, and enforce our agreements. Project records may be retained for up to seven (7) years in accordance with standard business and legal requirements.
Breach Response
In the event of a data breach that affects your personal information, we will notify affected individuals and relevant authorities as required by applicable law, including the California Consumer Privacy Act (CCPA) and applicable state breach notification statutes.
Data Retention Schedule
Client Project Records
Retained for 7 years from project completion, in accordance with standard business and legal requirements under U.S. law.
Financial & Billing Records
Retained for 7 years to comply with IRS recordkeeping requirements and applicable state tax laws.
Email & Communications
Retained for 3 years from the date of last communication, unless part of an active project or legal matter.
Website Usage & Analytics Data
Retained for up to 26 months, consistent with standard analytics provider policies.
Cookies & Tracking Data
Session cookies expire at the end of your browser session; persistent cookies are retained for up to 12 months.
Deletion Requests
Upon a verified deletion request, we will delete or anonymize your personal information within 45 days, except where retention is required by law.
Cookies & Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand user behavior. By continuing to use our website, you consent to our use of cookies as described below.
🍪 Essential Cookies
Necessary for the website to function properly. These cannot be disabled as they enable core functionality such as security, network management, and accessibility.
📊 Analytics Cookies
Help us understand how visitors interact with our website by collecting and reporting information anonymously. We may use tools such as Google Analytics for this purpose.
🎯 Preference Cookies
Allow our website to remember choices you make (such as language or region) to provide a more personalized experience.
🚫 Managing Cookies
You may disable cookies through your browser settings at any time. Note that disabling certain cookies may affect the functionality of our website.
Specific Tools We Use
Google Analytics
We use Google Analytics to collect anonymized usage data about how visitors interact with our website. Google may process this data on servers outside your country. You can opt out via the Google Analytics Opt-out Browser Add-on at tools.google.com/dlpage/gaoptout.
Google Tag Manager
Used to manage and deploy tracking scripts on our website without modifying code directly. It does not collect personal data itself but may facilitate other tracking tools.
Browser Local Storage
We may use browser local storage to save user preferences and session state. This data is stored locally on your device and is not transmitted to our servers.
Do Not Track
Our website does not currently respond to "Do Not Track" (DNT) signals from browsers. However, you may disable cookies at any time through your browser settings. Disabling cookies may limit certain features of our website.
Third-Party Services
We may engage trusted third-party service providers to assist in operating our website and delivering our services. These parties are contractually obligated to handle your data only as directed by us and in accordance with this Policy.
Payment Processors
We use Stripe and/or QuickBooks for payment processing and invoicing. These providers are PCI-DSS Level 1 compliant. We never store full credit card numbers on our servers. Their privacy policies govern how they handle your payment data, including Stripe’s policy at stripe.com/privacy.
Cloud & Hosting Services
Our website and associated data may be hosted on infrastructure provided by Amazon Web Services (AWS) or similar providers. These providers maintain SOC 2 and ISO 27001 certifications and operate under their own data processing agreements.
Email & Communication Tools
We use Google Workspace (including Gmail, Google Meet, and Google Drive) for internal and client-facing communications. Emails and shared documents may be stored on Google’s servers. Google’s privacy policy applies at policies.google.com/privacy.
Project Management
We may use tools such as Notion or similar platforms to organize project information. Access is restricted to authorized Elemental Studio Inc. personnel only.
Analytics Providers
Google Analytics is used to collect anonymized website usage data. IP anonymization is enabled. Google may process this data in the United States or other countries.
Legal & Accounting Advisors
We may disclose limited personal information to our attorneys, accountants, or auditors under confidentiality obligations, solely as required to fulfill legal or financial compliance duties.
We periodically review our third-party providers to ensure they maintain adequate data protection standards consistent with this Policy.
Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information. Elemental Studio Inc. respects and honors these rights to the fullest extent required by applicable law.
California Residents (CCPA)
Under the California Consumer Privacy Act (CCPA), California residents have the right to:
- Know what personal information we collect, use, disclose, and sell
- Delete personal information we have collected, subject to certain exceptions
- Opt-Out of the sale of personal information (we do not sell personal data)
- Non-Discrimination — we will not discriminate against you for exercising your CCPA rights
- Correct inaccurate personal information we hold about you
EEA / UK Residents (GDPR)
Under the General Data Protection Regulation (GDPR), EEA and UK residents have the right to:
- Access — obtain a copy of your personal data
- Rectification — correct inaccurate or incomplete data
- Erasure — request deletion of your data ("right to be forgotten")
- Restriction — limit how we process your data
- Portability — receive your data in a structured, machine-readable format
- Object — object to processing based on legitimate interests
- Withdraw Consent — where processing is based on consent
How to Submit a Request
Submit Your Request
Email support@elemental-studio.me with the subject line "Privacy Rights Request." Include your full name, email address on file, and a description of your request (access, deletion, correction, etc.).
Identity Verification
We will verify your identity before processing your request to protect against unauthorized access. We may ask for additional information to confirm your identity.
Processing Period
We will acknowledge your request within 10 business days and fulfill it within 30–45 days, depending on applicable law. We will notify you if an extension is required.
Response & Confirmation
You will receive written confirmation once your request has been fulfilled, along with any relevant information about data that was accessed, corrected, or deleted.
Authorized Agents: California residents may designate an authorized agent to submit requests on their behalf. We may require written proof of authorization and identity verification before processing such requests.
Children's Privacy
Elemental Studio Inc. does not knowingly collect, solicit, or process personal information from children under the age of 13, or under the age of 16 where required by applicable law (including the GDPR).
🚫 No Collection from Minors
Our services are intended solely for adults and business entities. We do not direct our website or services to children, and we do not knowingly collect personal information from individuals under 13 years of age.
📋 COPPA Compliance
We comply with the Children's Online Privacy Protection Act (COPPA). If we become aware that we have inadvertently collected personal information from a child under 13, we will take immediate steps to delete such information from our records.
📬 Parental Notification
If you are a parent or guardian and believe your child has provided us with personal information without your consent, please contact us immediately at support@elemental-studio.me and we will promptly investigate and address the matter.
International Data Transfers
Elemental Studio Inc. is headquartered in the United States. If you are accessing our services from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States or other countries where our service providers operate.
U.S.-Based Operations
Our primary data processing activities occur within the United States. By using our services, you acknowledge and consent to the transfer of your information to the U.S., which may have different data protection laws than your country of residence.
Standard Contractual Clauses (SCCs)
For transfers of personal data from the European Economic Area (EEA), United Kingdom, or Switzerland to the United States, we rely on Standard Contractual Clauses approved by the European Commission, or other lawful transfer mechanisms as applicable.
Adequacy Decisions
Where available, we may rely on adequacy decisions issued by relevant data protection authorities to legitimize international data transfers.
Your Acknowledgment
By providing us with your personal information, you consent to the transfer, storage, and processing of your data in the United States and other jurisdictions as described in this Policy.
Jurisdiction & Governing Law
This Privacy Policy is governed by and construed in accordance with the laws of the State of Delaware and the federal laws of the United States of America, without regard to conflict of law principles. Any disputes arising under or in connection with this Policy shall be subject to the exclusive jurisdiction of the state and federal courts located in the State of Delaware.
🇺🇸 Governing Law
This Policy is governed by U.S. federal law and the laws of the State of Delaware. Elemental Studio Inc. is incorporated under the Delaware General Corporation Law (DGCL).
⚖️ Dispute Resolution
Any disputes related to this Privacy Policy shall first be attempted to be resolved through good-faith negotiation. If unresolved, disputes shall be submitted to binding arbitration or litigation in Delaware courts, as applicable.
🌐 Cross-Border Acknowledgment
Users outside the United States acknowledge that their data will be processed in the U.S. under U.S. law, which may differ from the privacy laws of their home jurisdiction. By using our services, you consent to this processing.
Changes to This Policy
We reserve the right to update or modify this Privacy Policy at any time to reflect changes in our practices, legal requirements, or operational needs. We encourage you to review this Policy periodically.
Policy Updates
When we make material changes to this Privacy Policy, we will update the "Last Updated" date at the top of this page. Continued use of our services after any changes constitutes your acceptance of the revised Policy.
Notification of Changes
For significant changes that materially affect your rights or how we handle your personal information, we will make reasonable efforts to notify you directly — such as via email to the address on file — prior to the changes taking effect.
Review Responsibility
It is your responsibility to review this Privacy Policy periodically. If you disagree with any changes, you should discontinue use of our services and contact us to request deletion of your personal information.
Archived Versions
Prior versions of this Privacy Policy may be made available upon request by contacting us at support@elemental-studio.me.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please do not hesitate to contact us. We are committed to addressing your inquiries promptly and transparently.
© 2026 Elemental Studio Inc. All rights reserved. | Incorporated in Delaware, USA
Privacy Policy